Common questions
What will we receive after the penetration test?
A findings report covering each confirmed issue, with severity, supporting evidence, reproduction steps, and remediation guidance. Retest status is documented where retesting is part of your quote.
Can you test before our SOC 2 audit or a customer security review?
Yes. Tell us the deadline when you request a quote and we will scope the work around it. Testing can supply evidence an auditor or customer asks for, but the required scope should be confirmed with your auditor or compliance owner.
Can a penetration test guarantee SOC 2 or ISO 27001 compliance?
No. No single test guarantees compliance or audit acceptance. Penetration testing is supporting evidence, not a substitute for certification or an auditor's opinion.
What happens if you find a critical vulnerability?
We agree an escalation contact and channel during scoping. Critical issues are reported to that contact when we find them, rather than waiting for the final report.
How long does it take and what does it cost?
Both depend on the applications, APIs, user roles, and scope. After we review those details, we send a proposed scope, timeline, and fee.
Is retesting included?
Retesting depends on the scope of your engagement. Your quote states whether it is included, what is covered, and the time window.
Will testing disrupt our production systems?
Targets, excluded actions, test windows, and an escalation contact are agreed before work starts. Production testing only happens when it is explicitly authorized.